Cancellation & Refund Policy
Last updated: September 2026
General Policy
All purchases on BidForHire are for digital services delivered immediately upon payment confirmation. Because the service is rendered at the point of purchase, all sales are final and no refunds are issued in ordinary circumstances.
Non-Refundable Items
- Candidate listing bids — once your profile is live on the leaderboard
- Bid boost payments — once the boost has been applied to your rank
- Per-candidate contact unlocks — once the contact details have been revealed
- Lifetime recruiter pass — once the pass has been activated on your account
Exceptions — When a Refund May Be Issued
- You were charged but your listing, boost, or unlock never activated due to a technical error on our end.
- A duplicate charge occurred for the same transaction.
- Payment was taken but the service was not available due to downtime on our platform.
Cancellation
There are no recurring subscriptions on BidForHire — every purchase is a one-time transaction. Candidate listings can be removed from the leaderboard at any time by contacting support, but the bid amount is not refunded upon removal.
Payment Processing
Payments are processed by Razorpay. If you believe you have been charged incorrectly, you can also raise a dispute directly with Razorpay via your bank or card issuer.
How to Request a Refund
Email support@bidforhire.lol with your Razorpay payment ID, the email address used, and a brief description of the issue. We will respond within 1 business day and, where applicable, process an approved refund within 5–7 business days.